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Communications Coordinator

The Communications Coordinator is responsible for supporting internal and external marketing efforts under the guidance of the Marketing Manager. This role within the marketing team supports the Marketing Manager in executing daily and long-term marketing initiatives for an architectural firm. The ideal candidate will be a detail-oriented, proactive, and social team player with a passion for content creation, writing, social media planning and cross-platform coordination, all tailored to the architecture and design industry.

 

This position is non-exempt hourly and would be available to work in either office location (Santa Rosa or Oakland). Occasional travel (1x per month) to the alternate office will be required. The salary range for this position is $52-75k per year (salary is commensurate with relevant work experience and work location). We offer a hybrid work environment of 24 hours in-office after three months of employment.

Typical Responsibilities

Newsletter Planning & Distribution

  • Plan content, draft, format and distribute internal newsletter
  • Format and schedule external newsletter
  • Track marketing effectiveness, campaign ROI, and competitive trends
  • Collaborate with admin support staff

 

Social Media Management

  • Write, schedule, and post weekly content across firm platforms
  • Ensure alignment between social media content and firm branding
  • Request assets (photography/graphics) in advance to support campaigns
  • Plan and create video content for social media platforms
  • Track and manage engagement from clients and partners across social platforms
  • Collect, interpret, and present data on social media engagement and reach to management
  • Collaborate with admin support staff and other team members as needed

 

Internal Communications & Office Support

  • Staff communication via Outlook and Teams
  • Coordinate event RSVPs
  • Photography of office/staff/meetings/internal events
  • Support with firm nominations/surveys
  • Onboarding assistance
  • Website management assistance
  • Regular meetings and presentations to staff/management
  • Administrative support

 

Other Responsibilities

  • Maintain a safe and organized work environment
  • Embrace professional growth and contribute to the evolution of the marketing team.
  • Take ownership of new initiatives that add value to the business
Knowledge and Experience

QKA understands there are different professional and career pathways for people. Whether you are a person who went through a career path through college, or if you learned on the job and through your own work experience, we want to talk with you about your specifics in regard to this position. We are looking for someone with experience, expertise, and knowledge to add to our Marketing team.

 

Qualifications and Skillset

  • A Bachelor’s Degree in Marketing, Communications, and/or related field or equivalent combination of education and experience will be considered
  • 3+ years in a marketing support role, in AEC industry a plus
  • Excellent organization, time management, and multitasking abilities
  • A collaborative, problem-solving mindset with attention to detail
  • Strong written and verbal communication
  • Background in content creation and digital analytics
  • Proficient in Microsoft Office; experience required
  • Proficient in Adobe Creative Suite; experience required
  • Experience in graphic design using tools such as Adobe Creative Suite or Canva is a plus
  • Must be able to submit writing samples and social media samples for review

 

Competencies

  • Proactive with a positive attitude.
  • Able to remain steady under pressure.
  • Highly accountable and self-motivated.
  • Strong team player with leadership potential.
  • Comfortable initiating conversation and engaging with a variety of staff members for content production
  • Comfortable capturing content with mobile devices
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